Machine Alarm
When a machine disruption occurs, mobile alerts are instantly sent to the best-fit operator - based on priority, skill, and their location. Tasks are automatically routed and tracked, and the action taken is logged for future analysis and continuous improvement.
Solution
Why use the Machine Alarm App?
How our Machine Alarm App streamlines your manufacturing operations
Existing Processes
- Conventional audio or visual signals remain overlooked (e.g. on patrols or go-and-see walks)
- Lack of information regarding errors
- Manual escalation by phone or in person
- Root causes not documented
With Workerbase
- Real time alerts about machine errors sent to mobile devices of operators
- Contextual information immediately available (e.g., alarm history, troubleshooting, error code explanation)
- Automatic escalation via configurable rules
- All information automatically digitally documented (e.g., resolution times, root causes)
Connect your machines
Connect your machines to the Workerbase Platform via standard connectors.
All common protocols such as OPC-UA, MQTT, and REST interfaces are supported. Any data is standardized by the Workerbase platform to ensure highest data quality.
Configure your data points
Define the information you want to display in the app. This can be any data point sent from your machine (such as the error code, machine identifier or any sensor data).
Data can be enriched with other contextual information such as the product being run on that particular machine in the moment a breakdown occurs.
Define your notification logic
Configure how the machine breakdown alert is sent out to your operators. This can be configured by criteria such as priority, location, and skill level.
Additionally you can include instructions on how to resolve the breakdown and enable our AI Troubleshooting Agent to assist technicians with the repairs.
Define your delegation logic
If incidents are not resolved in time or no technicians are available to deal with the breakdown, you can configure how tasks should be escalated or delegated.
Each repair task can be equipped with timeouts and deadlines and the Workerbase task management system will ensure incidents are handled in the given timeframe to minimize any downtime.
Mobile machine alarms ensure machines are up and running
