Digital Andon System

The ANDON System can be run autonomously or fully integrated depending on your choice. A typical installation would use devices connected to your factory network via Ethernet or WiFi but you can also decide to fully circumvent your shopfloor network and use devices with 4G. 

Connecting input and output systems is very straightforward using the WOKRERBASE System Connector framework. These connectors allow you to connect virtually any foreign system and then mix and match the data coming in or going out according to the requirements of your existing systems. Utilizing this mechanism ensures that you do not have to run any integration projects with your existing system suppliers, it just works by doing some small configurations.

If you want to connect many local devices or systems, you can choose to run the WORKERBASE system on premise instead of the cloud and work with the lowest network latencies.

One of the major benefits of the WORKERBASE ANDON System is that you can freely configure the user’s frontend experience. Setting up the incident reporting hierarchy takes only a few minutes and you can freely decide what to include. Instead of using a limited array of push buttons with different kind of push patterns that confuse your frontline workers (short press – long press – double press – double long press …) you can now construct simple and intuitive user interfaces that allow you to collect the required information. So instead of simply having a single button to call a supervisor, you can ask users to state a reason as an additional degree of information. Once you add this extra layer of context, you can optimize the alerts send to your support staff and call the right person at the right time.

In a first version of your ANDON System it only takes a few minutes to setup the rules to manage the alerts to your support staff. You can send alerts to individuals based on their level of required skills, location and availability or chose to send your tasks to groups of people.

If you send an alert to a group the WORKERBASE system ensures that only one person signs responsible for the task and that you do not end up with multiple people going after the same request. The business rules editor allows you to configure many more detail settings such as timeouts, priorities and escalation paths. And if you need even more complex logic, you can use the system to write your own functions and run any kind of complex calculations.

The WORKERBASE platform manages 100,000’s of tasks daily and can be configured for every need. Compared to traditional ANDON systems, the main benefit of the WORKERBASE ANDON solution is that it ensures incidents get resolved in the shortest possible time.

In case you want to run a classic ANDON board in your shopfloor, we offer a wide array of visualization options here as well. You can build a totally customized layout or use some of our out-of-the-box templates. The ANDON boards will behave similarly as a workstation and can be managed by your existing device management solution or the WORKERBASE platform.