Knowledge Sharing
The app allows you to preserve critical tribal knowledge before it walks out the door with experts retiring or leaving the company.
If workers do not find the documentation they require, they call an experienced colleague for help. The worker is then prompted to capture the guidance & resolution process through video or other rich media formats. This new piece of documentation is then attached to the process or machine for future access.
If workers do not find the documentation they require, they call an experienced colleague for help. The worker is then prompted to capture the guidance & resolution process through video or other rich media formats. This new piece of documentation is then attached to the process or machine for future access.
Solution
Automotive, Defense & Space, Electronics, FMCG, Food & Beverage, Household Appliances, Machinery & Equipment, Metal Processing
Why use the Knowledge Sharing App?
Existing Processes
- Decades of valuable tribal knowledge lost when experienced workers retire or leave
- Lengthy training periods for new employees with inconsistent knowledge transfer
- Recurring problems solved repeatedly without documentation of solutions
- Critical workarounds, shortcuts, and troubleshooting techniques remain undocumented
With Workerbase
- Expert knowledge captured naturally during problem-solving
- AI-processed videos broken into clear, contextual step-by-step instructions
- New employees quickly access proven solutions right where and when they need them
- Continuous knowledge accumulation creates an ever-growing repository of organizational wisdom
Request assistance
When frontline workers are unable to find the required information to proceed with their task at hand, they simply activate the app to request help from a more experienced colleague.
Connect with experienced Experts
Instantly, an experienced colleague is notified and asked to assist with the situation.
Capture knowledge
While the expert resolves the issue, the requester records a video of the process taking into account the asset affected and the situation at hand.
AI transformation
Finally, the video is analyzed by the Workerbase AI Engine and converted into structured, easy-to-understand instructions available to all workers.
Turn Hidden Expertise Into Lasting Value
